If you’re buying anew car,truck, or SUV, you want to get the best customer service possible. Doing so will save you headaches and leave you feeling good about your purchase. More and more manufacturers are offering incentives with new car purchases, like complimentary or pre-paid maintenance. This benefits the seller, too, as it increases brand loyalty.
Good customer service doesn’t end when you drive the car off the lot. Customers were asked to rate their overall satisfaction with their experience in maintenance and repair work on one- to five-year old vehicles that they had purchased or leased.
Out of the major mass-market car brands, Buick came out on top, with a score of 835/1,000. Completing the top five were Volkswagen , GMC & Mini (tied for third), and Chevrolet.The brand average score was 797/1,000.
Cadillac ranked first in the luxury market with a score of 872/1,000. Audi , Lexus , Infiniti & Lincoln (tied for fourth) completed the top five. The brand average was 855/1,000.
For great offers on these and other great vehicles, visit BestDealerLocator.com today!